Johari window is developed by Joseph Luff & Harry Ingham. This model is highly useful in analyzing interpersonal conflict & communication. The four quadrants represent the four distinct aspects of personality.
Johari window is a communication model that can be used to improve the understanding between individuals, teams, and groups. It is based on self-disclosure & feedback. The Johari window can are be used to improve group relationships with others. There are two key ideas behind this
a) Individuals can build trust among themselves by disclosing information about themselves
b) With the help of feedback, they can learn about themselves
There are few aspects of us that are known to us while few aspects which we are unknown likewise there are some aspects & characteristics of us that others know and few things which are unknown to others also which are as follows.
1. Open Self
It is called a public area this self-represent ideal situation where the person knows about himself & about others. Here openness and compatibility are high Mutual understanding between people is high. Here there is little or no scope for conflict. Open self-includes information such as occupation, physical appearance, personal information, etc.
2. Hidden Self
It is also called as a private or secret area the person knows about himself but does not know about others. The person remains hidden from others due to fear that how others might react the person keeps true feelings and attitude secret and will not open up to others there is potential for interpersonal conflict. The hidden self contains information that one wishes to keep private such as dreams or ambition
3. Blind self
Here one might think that this is poor leadership but others think that he has strong leadership skills. The feelings of incompatibility which is difficult for the individual to face directly but can be seen by others.
It is necessary to reduce the size of the blind self by providing increased honest feedback from others about the person in this situation there is potential for interpersonal conflict.
4. Undiscovered Self
It is an explosive situation. the misunderstanding may lead to interpersonal conflict
The size of the open self can be expanded vertically into the blind self by actively listening to feedback from the group member. The size of the open self can be expanded horizontally into a hidden self by self-disclosure of information to the group.
The larger the open self the more rewarding the effective relationship. Open self can be considered as a place where good communication happens. Established team members have a large open area than new team members. New team members start with the smaller open area because of little knowledge about each other.
